Dec 28, 2018
Alicia Trost, Communications Director at BART (Bay Area Rapid Transit) joins us to discuss the big picture around the agency’s user-generated engagement platform.
Learn about the social media strategy that’s earned the team quite the reputation, how it is helping them address nationwide challenges impacting the...
Dec 28, 2018
Alicia Trost, Communications Director at BART (Bay Area Rapid Transit) joins us to discuss the big picture around the agency’s user-generated engagement platform.
Learn about the social media strategy that’s earned the team quite the reputation, how it is helping them address nationwide challenges impacting the...
Dec 28, 2018
Peter Schwartz — Salesforce's Chief Future Officer and
innovator, author, and co-founder of the Global Business Network —
joins us to discuss the future of customer experience and its
resulting impact on transit agencies like BART, as well as what it
means for government as a whole.
Sep 29, 2018
We're coming to you live from Washington's D.C.'s Office of Unified Communications, talking about the results and impact the team has seen after re-platforming 311 on the cloud.
Sep 29, 2018
We're coming to you live from Washington's D.C.'s Office of Unified Communications, talking about the results and impact the team has seen after re-platforming 311 on the cloud.